Frequently asked questions

How do I create a request?+

Create an account, choose a service, complete the form and add useful documents.

Can I refuse a quote?+

Yes. A quote does not automatically start the task. You remain in control before confirmation.

How do I track my task?+

Your client area shows status, progress, history, replies and attachments.

Can I add files after creating the request?+

Yes. Open the request and add more photos or documents at any time during tracking.

Will I receive email updates?+

Yes. Major steps can trigger email notifications to the client and administrator.